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🚕Uber vs. Lyft: Loyalty Edition Ride-sharing customers are becoming less loyal. Americans who used both #Uber and #Lyft in the last quarter of 2018 accounted for about a third of the companies’ ride-sharing revenue, according to new data from Earnest Research. That’s up 13 percentage points from the beginning of 2016. 🚀@PerspectiveIX via Recode.