NEAROUTE Announcement

Scheduled Maintenance Notice Brief Summary: Nearoute is scheduled to switch its network port in Hong Kong to improve our service quality and reliability. Details: To ensure continuous improvement in our network performance and reliability, Nearoute will be performing a port switch operation in Hong Kong. This maintenance is part of our commitment to providing superior service and connectivity. Planned Start Time: March 27, 2024, at 2:00 AM (UTC+8) Planned End Time: March 27, 2024, at 6:00 AM (UTC+8) Expected Impact: We anticipate a brief period of heightened latency lasting a few minutes during the maintenance window. Our engineering team will strive to minimize this impact and ensure a smooth transition. We appreciate your understanding and patience as we enhance our network infrastructure. For any concerns or further information, please contact our support team.

Scheduled Maintenance Notice Brief Summary: Nearoute is scheduled to switch its network port in Tokyo to improve our service quality and reliability. Details: To ensure continuous improvement in our network performance and reliability, Nearoute will be performing a port switch operation in Tokyo. This maintenance is part of our commitment to providing superior service and connectivity. Planned Start Time: March 13, 2024, at 19:30 (UTC+8) Planned End Time: March 13, 2024, at 20:00 (UTC+8) Expected Impact: We anticipate a brief period of heightened latency lasting a few minutes during the maintenance window. Our engineering team will strive to minimize this impact and ensure a smooth transition. We appreciate your understanding and patience as we enhance our network infrastructure. For any concerns or further information, please contact our support team.

Emergency Notification Summary: Issue Cause: Due to an anomaly in the router port in Tokyo, the BFD and ISIS protocols are unable to operate normally. We plan to revert the configuration to its original state and then upgrade the routing system. Scheduled Maintenance Window for Tokyo Region: - Start: 1 March, 2024, at 09:30 (UTC+9) - End: 1 March, 2024, at 10:30 (UTC+9) Expected Impact: The router in Tokyo will be temporarily offline during the maintenance period. Customers may experience intermittent network connectivity issues or may be unable to access certain services. Our team will make every effort to minimize the duration of impact and restore full services as quickly as possible. We appreciate your patience and understanding during this maintenance period.

Scheduled Maintenance Completion Notice Brief Summary: Nearoute's scheduled network port switch in Tokyo has been successfully completed, enhancing our service quality and reliability. Details: We are pleased to announce that the scheduled maintenance to switch the network port in Tokyo has been concluded successfully. This operation is a testament to Nearoute's dedication to continuous improvement in network performance and reliability. We thank you for your patience and understanding during this period. Actual Start Time: March 1, 2024, at 08:12 (UTC+8) Actual End Time: March 1, 2024, at 08:15 (UTC+8) Impact Recap: As anticipated, there was a brief period of heightened latency lasting a few minutes within the maintenance window. Our engineering team worked diligently to minimize this impact and ensured a smooth transition. We appreciate your support as we enhance our network infrastructure. Our commitment to providing superior service and connectivity remains unwavering. For any concerns or further information, please do not hesitate to contact our support team.

Scheduled Maintenance Notice Brief Summary: Nearoute is scheduled to switch its network port in Tokyo to improve our service quality and reliability. Details: To ensure continuous improvement in our network performance and reliability, Nearoute will be performing a port switch operation in Tokyo. This maintenance is part of our commitment to providing superior service and connectivity. Planned Start Time: March 1, 2024, at 06:00 (UTC+8) Planned End Time: March 1, 2024, at 08:00 (UTC+8) Expected Impact: We anticipate a brief period of heightened latency lasting a few minutes during the maintenance window. Our engineering team will strive to minimize this impact and ensure a smooth transition. We appreciate your understanding and patience as we enhance our network infrastructure. For any concerns or further information, please contact our support team.

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祝大家龙年快乐🎉～新的一年顺顺利利🎉～

Announcement: Maintenance Completion We are pleased to announce that the scheduled maintenance of the Nearoute MEGA Gateway Core Switch has been successfully completed. Details: - Issue Addressed: LACP (Link Aggregation Control Protocol) down. - Action Taken: Emergency reboot of the Nearoute MEGA Gateway Core Switch. - Maintenance Window: - Start: February 5, 2024, at 08:40 (UTC+8) - End: February 5, 2024, at 10:05 (UTC+8) Current Status: - The maintenance was completed as planned, and the LACP issue has been resolved. - All services related to the Nearoute MEGA Gateway Core Switch are now fully operational. We appreciate your patience during this maintenance period and apologize for any inconvenience caused. If you experience any issues or require further assistance, please do not hesitate to contact our support team. Thank you for your understanding and support.

Emergency Maintenance Summary: Issue: Nearoute MEGA Gateway Core Switch LACP (Link Aggregation Control Protocol) is down. Action: An emergency reboot of the Nearoute MEGA Gateway Core Switch is planned to address the LACP issue. Scheduled Maintenance Window: - Start: February 5, 2024, at 20:40 (UTC+8) - End: February 5, 2024, at 21:40 (UTC+8) Expected Impact: During the maintenance window, the link associated with the Nearoute MEGA Gateway Core Switch will be down. Normal operations will resume post-maintenance, pending successful resolution of the LACP issue.

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