Post #31

Коллин Баррет, бывший генераль-ный директор Southwest Airlines: «Мы работаем в бизнесе, завязанном на сервисе; мы предлагаем воздушные перевозки. Наши сотрудники - клиент номер один, пассажиры - клиент номер два, а акционеры - клиент номер три». Colleen Barrett, the former President of Southwest Airlines, is well-known for her unique approach to leadership and her focus on service, her leadership style is encapsulated in her belief in servant leadership and the Golden Rule: treating people the way you want to be treated. Barrett emphasized treating employees well, believing that happy employees would, in turn, treat customers well, thereby benefiting shareholders. This philosophy was a cornerstone of her tenure at Southwest Airlines, contributing to its success and customer service reputation. I remember, Abdullo Kurbanov alongside with Zukhursho Rahmatulloev and Firdavs Mirzoev, built the systemic approach starting from ESOP (Employment stock ownership plan) and building a culture that focuses on employees first, then clients and then shareholders We take care of our colleagues, colleagues will take care of our clients and clients in return take care of Alif and circle continues… #leadership#clients#employees#shareholders