Post #388

Yesterday Salesforce announced Einstein Voice. The main goal of this extension is to translate voice to text and log that information into Salesforce. This will save a huge amount of time when you need to manually fill the form. In addition to the Voice Assistant, Salesforce announced that customers can build their own voice bots on the Einstein Bot Platform. Einstein Voice Bots will be in open pilot in June 2019. https://www.businessinsider.com/salesforce-einstein-voice-ai-assistant-2018-9