📰Links to Chat
To make it even easier for customers to reach out, you can create links to chat with your business, for example a button to reserve a table or track an order.
When tapped, these links instantly open a chat with you and paste a suggested message for the user.
You can use these links both inside and outside of Telegram.
🏪What's Telegram Business?
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📰Start Page
In the latest version of Telegram (v10.10), you can set a start and welcome message along with a custom sticker on your chat entry screen.
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📰Business Hours
🕔 Display your opening hours schedule to your customers in your profile.
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📰"There features are temporarily included with your Premium Subscription."
This text has appeared in Telegram iOS v10.9, which shows that the use of Telegram Business will require a separate subscription.
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📰Quick Replies
↩️ Set up shortcuts with rich text and media to respond to messages faster.
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📰Greeting Message
👋 Greet customers when they message you the first time or after a period of no activity.
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📰Quick Replies
↩️ Set up shortcuts with rich text and media to respond to messages faster.
To use Quick Replies in a chat, type / and select the shortcut from the list
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📰Greeting Message
👋 Greet customers when they message you the first time or after a period of no activity.
You can set this message to be sent to all 1-to-1 chats, only selected ones or only new chats.
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📰Away Messages
Automatically reply with a message when you are away.
💤 You can determine when this message will be sent:
- Send Always
- Outside of Business Hours
- Set Custom Schedule
Also, by enabling the "Only if Offline" option, the auto reply will not be sent when you are online.
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