Если верить открытым источникам, рынок электросамокатов в России главным образом держат Whoosh и Urent (хотя сейчас ещё Яндекс вклинивается, и с его ресурсами это вполне возможно). При этом у Urent больше городов и больше самокатов, чем у Whoosh, но ниже доходы.
Я подумал: наверняка бизнес-аналитики Urent днями и ночами сидят и ломают голову, что бы им поменять и улучшить, чтобы начать выигрывать эту конкуренцию. Строят теории, проводят тесты. Сложная работа, в общем, бизнес и рынок не такие предсказуемые вещи.
А потом я воспользовался Urent и за 5 минут нашел столько косяков UI/UX в приложении, что мне стало всё понятно. Кроме того, почему Urent ничего с этими косяками не делает.
1. Сканирование кода в Whoosh приводит к появлению полноэкранной модалки с большими кнопками и основной информацией о самокате и стоимости. Сканирование кода в Urent выдает в самом низу экрана блок кнопок, в которые не только очень сложно попасть, но его ещё и надо скроллить (см. левый скриншот). При этом весь экран занят уже не нужной к этому моменту камерой. Такой интерфейс заточен под перебор самокатов, но на деле человеку на улице на ходу нужно просто максимально быстро взять первый самокат, к которому он подошёл.
2. О том, что страховка включена и будет стоить дополнительных денег, можно догадаться только за счёт знания об этой функции из других сервисов. Да, Whoosh, конечно, поступает очень по-мудачески, постоянно автоматически включая платную страховку, из-за чего её надо выключать вручную каждый раз при каждом заказе. Но в Urent необходимость этого действия ещё и довольно неочевидна (а страховка тоже, конечно же, по-умолчанию всегда включена).
3. Я отсканировал самокат, затем нажал подтверждение заказа. Система после этого написала мне, что данный самокат недоступен. Неужели, нельзя об этом писать ещё на этапе сканирования? Зачем выводить кнопку заказа для недоступного самоката?
4. Кнопка перехода к текущей геопозиции перекрыта неубирающейся шторкой снизу (см. правый скриншот).
И это только вещи, которые прям за первые 5 минут выявляются и очень на поверхности. А исправить их может один программист и один дизайнер за пару недель. Удивительно, как некоторые бизнесы не хотят зарабатывать.
#dev
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#updates
#updates
Hey everyone! I have a major update with regard to all that I owe. I just wanted to completely compile my large list (besides Kiki thank-you headshots, kofi sketches, and fursuit work, for now) so that I can be transparent about the major list work that I owe and give a perspective of how much I'm juggling. Here it is; and I apologize for becoming so backlogged. It is really embarrassing, and I feel ashamed, but I genuinely can't help what life throws at me. I just hope that's a valid reason. Thank you ALL for being incredibly patient, understanding, and supportive despite this. I am so grateful beyond words.
#updates Hey everyone!
I've been going through the ringer lately and I apologize for slow progress and halted work on list comms.
Lately I've been just trying to raise money for Kiki, take care of Wiggles, and tend to my boyfriend and myself.
Earlier this evening, I learned that my aunt doesn't have much longer to live, so I'm understandably upset and concerned. She has been struggling with Parkinson's and injuries for the past year, but her condition worsened over the last couple days.
Just wanted to keep you all in the loop, because this will definitely affect everything work wise. I'm visiting her for probably the last time early next week with my boyfriend and dad.
I'll keep you all posted. Would you prefer updates here or Twitter? I'd love some feedback on that so I can reach people better and make sure these sorts of messages are delivered.
Thanks everyone for your kindness, patience, love, and support.
Hey everyone! I am so sorry for lack of updates this week. #updates
I've been going through the ringer lately. Just trying to survive day to day mostly. My head hasn't been right and my heart hasn't been well. Today was extremely bad in terms of my housing situation, so I'm thinking of taking it relatively easy until I get my heart re-checked next Wednesday.
After that and probably some medication adjustments, I should probably be good to go. I just don't want anything bad to happen since heart disease runs in my family and I live in a very high stress environment as it is.
Thank you all for understanding. There are good things on the horizon; I just need to make it there first.
#updates Hey all!
Bit of a health update and how it's affecting everything.
Lately my memory and cognitive function/abilities have been poor and lackluster. I'm rather overwhelmed in my daily life and I think that's what's contributing, along with my mental illnesses too.
I've been having a lot of trouble with processing, memory, anxiety, heart palpitations, and stress.
I am still trying my best to do work as I can however, and I see my two main doctors for physical and mental health on the 1st and 2nd of Aug. So, there are promising solutions on the horizon.
But, even so, I am concerned for my well being right now. Constant stress is never a good thing, and living in this environment has been extremely painful.
I think ultimately I'll be all right - I'll be taking it easy and working as I can until my appointments. Thank you all for your understanding, patience, support, love, and kindness. It makes me feel so happy and hopeful.
I'll talk to you all soon. 💙
Hi everyone!
I wanted to give an update. I apologize for the radio silence here and everywhere, mostly. I've been having some issue with stress and it's been taking a toll on my heart and sleep. My heart has been going fast and has been hard to calm down recently and I have been getting little/bad quality sleeps.
I'm mostly just trying to make it through my days and nights and take care of my heart and anxiety. I'll be doing work as I can!
But good news is, I see my doctor in a couple of weeks to reevaluate my heart condition and hopefully I can get some relief.
Thank you all so much for your patience and understanding. I want to continue to make art well into the future but I gotta listen to my body to make sure I can ensure that. #updates
#UPDATES💜#BTS
BTS WORLD TOUR ARIRANG💜
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#UPDATES💜#BTS
BTS WORLD TOUR ARIRANG💜
EL PASO D-2 FULL CONCERT 💜
❌ DON'T COPY❌
• Don't Re-upload without
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#UPDATES💜#BTS
BTS WORLD TOUR ARIRANG💜
EL PASO D-1 FULL CONCERT 💜
❌ DON'T COPY❌
• Don't Re-upload without
credits 💗
• Forward With Channel Tag ✅
:·.✧ ┋ @ashkookie_btsedit ┋✧:·.
┋✧:·. Main Channel: @letjungcook70 ┋✧:·.