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Изходен канал @clockstackwheels · Post #601 · 18.10

Лена у себя написала про беспомощную западную техноддержку. Я вам тоже о нескольких таких случаях из своей жизни рассказывал. Возможно, у вас ссылка не откроется, процитирую небольшой кусочек: «...современные автоматизированные поддержки, которые работают по алгоритму, задизайнены совсем не для таких людей, как я — кто инициирует синхронное взаимодействие с человеком только после того, как исчерпает ресурсы найти ответ на вопрос самостоятельно. При этом хорошо, если отвечает сразу человек — а теперь ведь нередко и робот, который в принципе никогда не может ответить на мой запрос, потому что ответы на простые вопросы я нахожу самостоятельно. И уж если я и обратилась в поддержку, то это всегда какой-то сложный вопрос или нестандартная ситуация, на который робот не ответит никогда. Но даже и с белковым агентом поддержки в последнее время все чаще натыкаешься на ситуацию, когда твоя проблема не вписывается в лекала частых вопросов и проблем и спустя десятки минут бесплодного общения <...> всё, что они делают, — это разводят руками: „Мы исчерпали наши возможности“. Более того, не эскалируют проблему тем, кто компетентен в ней разобраться и ее решить..» Это абсолютная правда, хотя в России я натыкался на такие вещи существенно реже. Либо вообще русские цифровые сервисы сделаны лучше, и приходится обращаться в саппорт меньше. Либо просто русский человек не так часто может изображать из себя идиота, даже если ему дан приказ работать по скрипту. Я задумался -- почему всё-таки поддержка у крупных компаний в основном именно такая? По крайней мере мой личный опыт весьма однозначен: за последний год было штук пять обращений в разные англоязычные сервисы, и четыре из них зависли на скрипте (не завис Гитхаб -- честно решил мою проблему). Видимо, бизнесу выгодно содержать такую поддержку и не выгодно содержать другую. Моя гипотеза: стоимость незаскриптованного человека достаточно велика, а количество не тупых обращений достаточно мало, чтобы не было смысла заморачиваться. Жаль, что в интерфейсах не делают галочки "Я не тупой". Компании могли бы содержать одного умного специалиста поддержки, он бы получал по одному сообщению в день от редких умных людей, которые действительно наткнулись на серьёзную проблему. А скрипто-обезьянки обрабатывали бы запросы, ответ на которые выпадает первой строчкой в гугле. Но, наверное, человечеству нужно идти ещё дальше и пускать в интернет людей только после сдачи экзамена по работе с интерфейсами. Да, знаю, компании и сами то не спешат сейчас делать вменяемый UI: например, была история о том, что для остановки платной подписки на Amazon нужно было сделать десяток очень неочевидных действий, нажимать на кнопки с непонятным содержимым мелким шрифтом, проматывать страницы до конца, ставить строго определённые галочки и так далее. Наказанием для таких компаний был бы отказ пользователей от их услуг, но в рамках капиталистических монополий у юзеров особо нет выбора. Возможно люди, которые когда-то сдавали сложный экзамен по UI, позже, работая в корпорациях, будут с меньшей охотой делать запарный и непонятный интерфейс. #web

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Journey to Fluency

@fluencyinenglish · Post #7410 · 12.11.2019 г., 06:31

#vocabulary #collocations #effect @fluencyinenglish @ieltsstrategies 🤞Sharing is caring🤞 ❇️Effect 🔹side effect an unwanted and unplanned effect that something has – used especially (about drugs and medical treatment) Common side effects of the drug may include headaches and muscle pains. 🔹after effects bad effects that continue for a long time after the thing that caused them A traumatic experience can have severe psychological after-effects war. 🔹repercussions /ˌriːpəˈkʌʃəns $ -pər-/ the effects that happen later as a result of an event or decision, especially a range of effects that continue for a long time The scandal could have serious repercussions for her career.The judge’s decision is likely to have important repercussions for future cases of this kind. 🔹a knock-on effect used when something has an effect on something, which then has an effect on something else Higher oil prices have a knock-on effect on other fuels ❇️VERBS have an effect on something/somebody Eating junk food will eventually have an effect on your health. 🔹have the effect of doing somethingThe news had the effect of making everyone feel better. 🔹produce an effect formalIf we combine these sounds, they produce an effect that is almost jazzy. 🔹feel an effect (=notice it)Small companies will feel the effect of the recession first. 🔹lessen/reduce an effect (=make an effect smaller or less severe)The government must take action to reduce the effects of pollution. 🔹cushion the effect of something(=make it less bad)Lower mortgage rates will cushion the effect of rising house prices. 🔹an effect lasts (=continues)The effect of the drug lasts about six hours. 🔹an effect wears off (=gradually stops)The effect of the anaesthetic was beginning to wear off. ❇️ADJECTIVES 🔹big/majorThe teachers’ strike had a big effect on many schools. 🔹significant/substantial/marked (=quite big)Global warming could have a significant effect on agriculture in many parts of the world. 🔹profound/powerful (=very big, in a way that changes someone or something significantly )My father’s death had a profound effect on me. 🔹dramatic (=very big and sudden)Taking the new drug had a dramatic effect on his health. 🔹negligible/minimal formal (=very small)The advertising campaign had a negligible effect on demand. 🔹immediate (=quick and sudden)The announcement had an immediate effect on stock prices. good Inflation can sometimes have some good effects on the economy. @fluencyinenglish @ieltsstrategies 🔹positive/beneficial (=good, or helping someone or something in some way)The incident had a very positive effect on his career.badWorking too hard was beginning to have a bad effect on my health. 🔹negative/detrimental (=bad or harmful)the negative effects of low rainfall @fluencyinenglish @ieltsstrategies 🔹harmful/damaging (=causing harm or damage to something or someone)the harmful effects of drinking too much alcoholSome of the effects can be quite damaging. 🔹visible/noticeable (=an effect that you can clearly see)He drank five beers, but they did not seem to have any visible effect on him. @fluencyinenglish @ieltsstrategies 🔹the adverse effects formal (=the bad effects)No one told them about the adverse effects of smoking marijuana. 🔹the long-term/short-term effect(=having an effect for a long or short time)Many boxers suffer with the long-term effects of punches to the head. @fluencyinenglish @ieltsstrategies 🔹a knock-on effect (=an effect that is caused by something that has happened before)The strike could have a knock-on effect at other airports. @fluencyinenglish @ieltsstrategies 🔹a cumulative effect (=the effect of many things happening one after the other)The cumulative effect of these policies will be to push up inflation. 🔹the desired effect (=the effect you want) @fluencyinenglish @ieltsstrategies 🔹the full effect (=the whole effect) 🔹a calming/soothing effect (=one that makes you feel less angry, excited, or nervous) @fluencyinenglish @ieltsstrategies

Journey to Fluency

@fluencyinenglish · Post #6435 · 14.09.2018 г., 12:15

#vocabulary #collocations #effect @fluencyinenglish @ieltsstrategies 🤞Sharing is caring🤞 ❇️Effect 🔹side effect an unwanted and unplanned effect that something has – used especially (about drugs and medical treatment) Common side effects of the drug may include headaches and muscle pains. 🔹after effects bad effects that continue for a long time after the thing that caused them A traumatic experience can have severe psychological after-effects war. 🔹repercussions /ˌriːpəˈkʌʃəns $ -pər-/ the effects that happen later as a result of an event or decision, especially a range of effects that continue for a long time The scandal could have serious repercussions for her career.The judge’s decision is likely to have important repercussions for future cases of this kind. 🔹a knock-on effect used when something has an effect on something, which then has an effect on something else Higher oil prices have a knock-on effect on other fuels ❇️VERBS have an effect on something/somebody Eating junk food will eventually have an effect on your health. 🔹have the effect of doing somethingThe news had the effect of making everyone feel better. 🔹produce an effect formalIf we combine these sounds, they produce an effect that is almost jazzy. 🔹feel an effect (=notice it)Small companies will feel the effect of the recession first. 🔹lessen/reduce an effect (=make an effect smaller or less severe)The government must take action to reduce the effects of pollution. 🔹cushion the effect of something(=make it less bad)Lower mortgage rates will cushion the effect of rising house prices. 🔹an effect lasts (=continues)The effect of the drug lasts about six hours. 🔹an effect wears off (=gradually stops)The effect of the anaesthetic was beginning to wear off. ❇️ADJECTIVES 🔹big/majorThe teachers’ strike had a big effect on many schools. 🔹significant/substantial/marked (=quite big)Global warming could have a significant effect on agriculture in many parts of the world. 🔹profound/powerful (=very big, in a way that changes someone or something significantly )My father’s death had a profound effect on me. 🔹dramatic (=very big and sudden)Taking the new drug had a dramatic effect on his health. 🔹negligible/minimal formal (=very small)The advertising campaign had a negligible effect on demand. 🔹immediate (=quick and sudden)The announcement had an immediate effect on stock prices. good Inflation can sometimes have some good effects on the economy. @fluencyinenglish @ieltsstrategies 🔹positive/beneficial (=good, or helping someone or something in some way)The incident had a very positive effect on his career.badWorking too hard was beginning to have a bad effect on my health. 🔹negative/detrimental (=bad or harmful)the negative effects of low rainfall @fluencyinenglish @ieltsstrategies 🔹harmful/damaging (=causing harm or damage to something or someone)the harmful effects of drinking too much alcoholSome of the effects can be quite damaging. 🔹visible/noticeable (=an effect that you can clearly see)He drank five beers, but they did not seem to have any visible effect on him. @fluencyinenglish @ieltsstrategies 🔹the adverse effects formal (=the bad effects)No one told them about the adverse effects of smoking marijuana. 🔹the long-term/short-term effect(=having an effect for a long or short time)Many boxers suffer with the long-term effects of punches to the head. @fluencyinenglish @ieltsstrategies 🔹a knock-on effect (=an effect that is caused by something that has happened before)The strike could have a knock-on effect at other airports. @fluencyinenglish @ieltsstrategies 🔹a cumulative effect (=the effect of many things happening one after the other)The cumulative effect of these policies will be to push up inflation. 🔹the desired effect (=the effect you want) @fluencyinenglish @ieltsstrategies 🔹the full effect (=the whole effect) 🔹a calming/soothing effect (=one that makes you feel less angry, excited, or nervous) @fluencyinenglish @ieltsstrategies

Journey to Fluency

@fluencyinenglish · Post #6256 · 16.07.2018 г., 10:31

#collocations #effect #vocabulary @ieltsstrategies @fluencyinenglish لغت effect هم ‌در رایتینگ و سپیکینگ معمولا کاربرد زیادی در آزمون آیلتس پیدا می کند. زیرا، در برخی از سوالات از ما خواسته میشه که تاثیرات یک سری عوامل را چه از لحاظ منفی و‌چه مثبت توضیح دهیم. در ادامه کالوکیشن های مهم که همراه با effect می آیند را برای شما آورده ایم. @ieltsstrategies @fluencyinenglish ✅Crippling/destructive/damaging effect تاثیر مخرب @ieltsstrategies @fluencyinenglish ✅ culminative effect تاثیر کلی ✅ To ease the effect of sth عواقب/اثرات .... را کاهش دادن. @ieltsstrategies @fluencyinenglish ✅Ameliorate/cushion/lessen/minimize/reduce the effect of sth اثر/تاثیر چیزی را کاستن @ieltsstrategies @fluencyinenglish ✅marginal/negligible/subtle effect تاثیر ناچیز @ieltsstrategies @fluencyinenglish ✅lasting effects تاثیرات ماندگار @ieltsstrategies @fluencyinenglish ✅knock-on effect تاثیر نا مطلوب، پی آمدهای ناگوار @ieltsstrategies @fluencyinenglish ✅ yo-yo effect نوسان، ترقی و تنزل ✅ undesirable effect اثر نامطلوب @ieltsstrategies @fluencyinenglish ✅ permanent/lasting/ long term effect تاثیر دایمی @ieltsstrategies @fluencyinenglish

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