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Изходен канал @clockstackwheels · Post #601 · 18.10

Лена у себя написала про беспомощную западную техноддержку. Я вам тоже о нескольких таких случаях из своей жизни рассказывал. Возможно, у вас ссылка не откроется, процитирую небольшой кусочек: «...современные автоматизированные поддержки, которые работают по алгоритму, задизайнены совсем не для таких людей, как я — кто инициирует синхронное взаимодействие с человеком только после того, как исчерпает ресурсы найти ответ на вопрос самостоятельно. При этом хорошо, если отвечает сразу человек — а теперь ведь нередко и робот, который в принципе никогда не может ответить на мой запрос, потому что ответы на простые вопросы я нахожу самостоятельно. И уж если я и обратилась в поддержку, то это всегда какой-то сложный вопрос или нестандартная ситуация, на который робот не ответит никогда. Но даже и с белковым агентом поддержки в последнее время все чаще натыкаешься на ситуацию, когда твоя проблема не вписывается в лекала частых вопросов и проблем и спустя десятки минут бесплодного общения <...> всё, что они делают, — это разводят руками: „Мы исчерпали наши возможности“. Более того, не эскалируют проблему тем, кто компетентен в ней разобраться и ее решить..» Это абсолютная правда, хотя в России я натыкался на такие вещи существенно реже. Либо вообще русские цифровые сервисы сделаны лучше, и приходится обращаться в саппорт меньше. Либо просто русский человек не так часто может изображать из себя идиота, даже если ему дан приказ работать по скрипту. Я задумался -- почему всё-таки поддержка у крупных компаний в основном именно такая? По крайней мере мой личный опыт весьма однозначен: за последний год было штук пять обращений в разные англоязычные сервисы, и четыре из них зависли на скрипте (не завис Гитхаб -- честно решил мою проблему). Видимо, бизнесу выгодно содержать такую поддержку и не выгодно содержать другую. Моя гипотеза: стоимость незаскриптованного человека достаточно велика, а количество не тупых обращений достаточно мало, чтобы не было смысла заморачиваться. Жаль, что в интерфейсах не делают галочки "Я не тупой". Компании могли бы содержать одного умного специалиста поддержки, он бы получал по одному сообщению в день от редких умных людей, которые действительно наткнулись на серьёзную проблему. А скрипто-обезьянки обрабатывали бы запросы, ответ на которые выпадает первой строчкой в гугле. Но, наверное, человечеству нужно идти ещё дальше и пускать в интернет людей только после сдачи экзамена по работе с интерфейсами. Да, знаю, компании и сами то не спешат сейчас делать вменяемый UI: например, была история о том, что для остановки платной подписки на Amazon нужно было сделать десяток очень неочевидных действий, нажимать на кнопки с непонятным содержимым мелким шрифтом, проматывать страницы до конца, ставить строго определённые галочки и так далее. Наказанием для таких компаний был бы отказ пользователей от их услуг, но в рамках капиталистических монополий у юзеров особо нет выбора. Возможно люди, которые когда-то сдавали сложный экзамен по UI, позже, работая в корпорациях, будут с меньшей охотой делать запарный и непонятный интерфейс. #web

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English Speakers

@English_Speakers · Post #3352 · 13.03.2018 г., 14:53

🔈IELTS SPEAKING : Vocabulary Usage tip in the test ☝️ Many IELTS students worry too much about using high level vocabulary for the speaking test. However, you are not expected to use academic vocabulary for this part of the test. You should only use vocabulary that you are very comfortable with. Do not try practicing new vocabulary during your IELTS test. ❇️ Overthinking about vocabulary causes a lot of students to make mistakes, feel stressed out, and to say "uhhh" and "ummm" too much. ❗️What you should focus on is avoiding common words and phrases, such as: ▪️I like ▪️I think ▪️For example 👉​Although it's OK to sometimes use these words/phrases, you should use a bit of variety when you're speaking so that you won't sound like a boring robot. #Speaking 🔛@English_Speakers

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Erkinov Otabek || IELTS

@cambridgeieltsbooks · Post #3297 · 19.09.2023 г., 02:02

✅Speaking time 📌This book is written by a certified professional IELTS instructor who scored Band 9.0 in Academic IELTS. It provides useful tips and strategies for IELTS speaking. ♻️Sharing is caring 😊 #speaking ✅Channel:@cambridgeIELTSbooks

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Erkinov Otabek || IELTS

@cambridgeieltsbooks · Post #3187 · 08.09.2023 г., 04:34

✅Speaking time ✅Here’s a list of prompt words that you can use to help you prepare in speakingpart 2 💠Introductory phrases - when you start your talk 🔹I’m going to talk about... 🔸I’d like to talk about... 🔹I want to talk about... 🔸What I'm going to talk about is... 🔹I'm going to describe... 💠Developing phrases - when you want to expand your argument: 🔸First of all... 🔹Secondly,... 🔸Additionally,... 🔹Another thing... 🔸Another reason why... 🔹What’s more,... 💠Background phrases - when you want to add some detail 🔹It's near... 🔸It happened... 🔹It took place... 🔸It’s been going on for/since... 🔹At that time... #speaking ♻️Sharing is caring🤓 ✅Channel: @cambridgeieltsbooks

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Fluent English™

@English_easyly_learn · Post #1271 · 14.01.2019 г., 07:08

​​​☝🏻Speaking: Using Fillers and Discourse markers. ✅When we speak we often use words called “Fillers” such as: 👉🏻Let me see / you know / well / yeah ❗️Caution: Do not over use fillers because it will cause problems with your fluency score in the exam. “You know” is very common when native speakers are talking, It is casual and informal and most people don’t realise they are saying it. It sounds like “ya know” …but do not overuse this, certainly do not use this in writing. These sounds and phrases make the conversation more natural and less robotic… but you have to make sure they are natural to you otherwise it sounds like you are just memorising everything. 👌🏻Share this with your friends! and help them learn IELTS effectively! #speaking @English_easyly_learn Is this article helpful?

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Fluent English™

@English_easyly_learn · Post #1224 · 04.12.2018 г., 14:35

✅Real Speaking Test IELTS Speaking test in Uzbekistan - October 2018 Interview 🔸 What is your full name? 🔸 Can I see your ID? 🔸 Where are you from? 🔸 Do you work or study? 🔸 What do you do? 🔸 Do you like working with people or on your own? 🔸 Why is that? 🔸 Is it good to let teenagers have part-time jobs? Why? 🔸 Do you have problems with noise? 🔸 Does noise affect your work? How? Cue Card Talk about things that you do to save money for a goal. Please say 🔸 What is the goal? 🔸 How do you save money? 🔸 When do you do it? 🔸 How well does this work for you? Discussion 🔸 Have you shared this way of saving money with anyone? 🔸 Is it important to teach children to save money? 🔸 Who is responsible for teaching children about saving money? 🔸 What are the natural resources that you think we waste the most? 🔸 Do you think technology might help control this? 🔸 What will happen if people don’t change their habits of using natural resources? 🔸 Why do you think so? A Friendly Reminder 🤝 Try to speak at least more than the examiner. If you are asked a question using one sentence, respond with two or more. And never give short, uncommunicative replies, Typically, you will be asked about everyday topics, such as work, studies, sport, family and so on. So you should try answering IELTS Speaking questions before the exam. You will be surprised how simple they are! You just need to learn appropriate vocabulary and understand what answers you will give🤓 ❤️ Note: Record your answers in order to check your pronunciation and work on it, if you made pronuncing errors😉 🙄 I hope you are enjoying my posts, So they are so helpful in preparing for the official IELTS test. I believe you guys will take too score from IELTS! By the way, I always try to send really useful posts to my channel! If you like them, then share them 😊 #speaking

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Fluent English™

@English_easyly_learn · Post #1184 · 07.10.2018 г., 05:33

✅Real Speaking Test IELTS Speaking test in Uzbekistan - September 2018 Interview 🔸 What is your full name? 🔸 Can I see your ID? 🔸 Where are you from? 🔸 Do you work or study? 🔸 Do you live in a flat or a house? 🔸 Describe your place. 🔸 Is there any celebrity in your country that you like? 🔸 Do you read about celebrities? Cue Card Talk about a person you have recently met and would like to know more about. 🔸 Who is that person? 🔸 How did you meet him/her? 🔸 Why would you like to know more about that person? Discussion 🔸 Let’s talk about relationships and friendship. 🔸 Do you agree that real friends are only made at young age? 🔸 Why could a friendship end? 🔸 Is it easier or only possible to make friends with people sharing similar interests? 🔸 What situations could make it easier for people to get to know one another? A Friendly Reminder 🤝 Try to speak at least more than the examiner. If you are asked a question using one sentence, respond with two or more. And never give short, uncommunicative replies, Typically, you will be asked about everyday topics, such as work, studies, sport, family and so on. So you should try answering IELTS Speaking questions before the exam. You will be surprised how simple they are! You just need to learn appropriate vocabulary and understand what answers you will give🤓 ❤️ Note: Record your answers in order to check your pronunciation and work on it, if you made pronuncing errors😉 I hope you are enjoying my posts, By the way, they are so helpful in preparing for the official IELTS test. I believe you guys will take too score from IELTS! So, if you like them, then share them 😊 #speaking @English_easyly_learn

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Fluent English™

@English_easyly_learn · Post #1183 · 07.10.2018 г., 05:33

✅Real Speaking Test IELTS Speaking test in Uzbekistan - September 2018 Interview 🔸 What is your full name? 🔸 Can I see your ID? 🔸 Where are you from? 🔸 Do you work or study? 🔸 Do you live in a flat or a house? 🔸 Describe your place. 🔸 Is there any celebrity in your country that you like? 🔸 Do you read about celebrities? Cue Card Talk about a person you have recently met and would like to know more about. 🔸 Who is that person? 🔸 How did you meet him/her? 🔸 Why would you like to know more about that person? Discussion 🔸 Let’s talk about relationships and friendship. 🔸 Do you agree that real friends are only made at young age? 🔸 Why could a friendship end? 🔸 Is it easier or only possible to make friends with people sharing similar interests? 🔸 What situations could make it easier for people to get to know one another? A Friendly Reminder 🤝 Try to speak at least more than the examiner. If you are asked a question using one sentence, respond with two or more. And never give short, uncommunicative replies, Typically, you will be asked about everyday topics, such as work, studies, sport, family and so on. So you should try answering IELTS Speaking questions before the exam. You will be surprised how simple they are! You just need to learn appropriate vocabulary and understand what answers you will give🤓 ❤️ Note: Record your answers in order to check your pronunciation and work on it, if you made pronuncing errors😉 I hope you are enjoying my posts, By the way, they are so helpful in preparing for the official IELTS test. I believe you guys will take too score from IELTS! So, if you like them, then share them 😊 #speaking @English_easyly_learn

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Fluent English™

@English_easyly_learn · Post #1175 · 04.10.2018 г., 18:17

✅Real Speaking Test IELTS Speaking test in Uzbekistan - September 2018 Interview – What is your full name? – Can I see your ID? – Where are you from? – Do you work or study? – What subject are you studying? – Do you use public transport? – Can you describe the transportation system in your city? – What can be improved in the current system? – What is your childhood experience of public transport? Cue Card Describe an occasion when you ate something completely new. Please say – What was it? – Where and when was it? – Why did you eat it? Discussion – Let’s talk about food. – What is different in the food culture of some countries? – What are nutritious foods that you know? – Do you think food patterns are changing nowadays? – Why is that? A Friendly Reminder 🤝 Try to speak at least more than the examiner. If you are asked a question using one sentence, respond with two or more. And never give short, uncommunicative replies, Typically, you will be asked about everyday topics, such as work, studies, sport, family and so on. So you should try answering IELTS Speaking questions before the exam. You will be surprised how simple they are! You just need to learn appropriate vocabulary and understand what answers you will give🤓 ❤️ Note: Record your answers in order to check your pronunciation and work on it, if you made pronuncing errors😉 I hope you are enjoying my posts, By the way, they are so helpful in preparing for the official IELTS test. So, if you like them, then share them 😊 #speaking @English_easyly_learn

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Fluent English™

@English_easyly_learn · Post #1173 · 29.09.2018 г., 07:21

✅Real Speaking Test IELTS Speaking test in Uzbekistan – September 2018 Interview – What is your full name? – Can I see your ID? – Where are you from? – Do you work or study? – Where do you study? – Will you continue to live there? – Do you like plants? – Do you think plants make good gifts? – Do you have any knowledge about plants? Cue Card Talk about your favourite comedy actor/actress. Please say – Who is he/she? – What do you like about him/her? – Is he/she the same in real life? Discussion – What places would you like to visit? – Why would you like to visit that place? – Who would you go there with? – Do your parents always accompany you? – What are the various pastimes of people in your country? – Do you think leisure activities are different for men and women? – Do you think age has something to do with a choice of activities? A Friendly Reminder🤝 Try to speak at least more than the examiner. If you are asked a question using one sentence, respond with two or more. And never give short, uncommunicative replies, Typically, you will be asked about everyday topics, such as work, studies, sport, family and so on. So you should try answering IELTS Speaking questions before the exam. You will be surprised how simple they are! You just need to learn appropriate vocabulary and understand what answers you will give🤓 ❤️ Note: Record your answers in order to check your pronunciation and work on it, if you made pronuncing errors I hope you are enjoying my posts, By the way, they are so helpful in preparing for the official IELTS test. So, if you like them, then share them🤘 #speaking @English_easyly_learn

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Fluent English™

@English_easyly_learn · Post #1164 · 25.09.2018 г., 05:53

✅Speaking time Describe a time when you received good service in a restaurant or cafe You should say 🔸when this was 🔸what kind of restaurant or cafe you were in 🔸why you were there 🔸and why you thought the service was go SAMPLE: I’m going to talk about the service we received in a restaurant where a friend of mine celebrated his birthday last Saturday evening. My friend had decided to book a table in a local Italian restaurant for the party. It was a small, family-run place, but this made it feel all the more welcoming and inviting. The atmosphere was great and the service was excellent. As I mentioned, I went to the restaurant because a friend had invited me to celebrate his birthday there. There were about ten of us there - mostly people I’ve known since university - and it was really nice to catch up with them and chat about what we had all been up to since we last got together. The service was good because the restaurant staff and owners really made us feel at home. From the moment we walked in, the waiters were polite, approachable and attentive; nothing was too much to ask. They brought out a cake with candles and sang ‘Happy Birthday’ to my friend, although we hadn’t asked them to do this, and the restaurant owners kept checking whether we were happy with everything, which was thoughtful of them. All in all, the delicious food, good company and friendly service made it an unforgettable evening. ✅Vocabulary 🔸atmosphere was great 🔸welcoming and inviting 🔸service was excellent 🔸made us feel at home 🔸polite, approachable and attentive 🔸nothing was too much to ask 🔸 thoughtful 🔸an unforgettable evening. #speaking @English_easyly_learn

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