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MTR Service Update

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发布3月14日2024/03/14 07:30
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#鰂魚涌 同 #啟德 站新增嘅 🤖 AI 虛擬服務大使 配備機器學習功能(即係 Machine Learning 👀)嘅虛擬服務大使, 可以俾乘客試用語音計劃行程、睇吓車站附近有咩設施、同埋最新服務詳情,亦有傳統召援專綫功能 📞 👥 除咗呢兩個站外, #黃埔 、 #奧運 、 #大學 同時有流動顧客服務隊喺付費區內外,隨時處理乘客票務問題並提供不同協助 #虛擬服務大使透過對話完善資料庫 #大人細路老友記撳一個紅色掣就用得 #流動顧客服務隊會隨時喺閘內外服務 #有失物或查詢都可以搵佢地幫手 🤖 You may now test the voice-controlled Virtual Assistant at Quarry Bay and Kai Tak Stations that comes with machine-learning capability to look up facilities near stations as well as various latest service information. Help Line is also available 📞 👥 Customer Service Roving Team is on hand at these stations together with Whampoa, Olympic and University Stations to answer your ticketing enquiries and provide assistance in both paid and unpaid areas