MTR Service Update

1834 之前的有乘客發生意外事件現已處理，東鐵綫列車服務回復正常 The earlier passengers' incident event has been resolved, good service on East Rail Line

#柴灣 站連接 大堂和 各個月台的 L2 號升降機， 現已換成高速升降機，方便有需要乘客使用 ♿️ 其他需更換或大修之升降機 ➡️metroride.hk/liftoutage － The Lift L2 connecting Concourse and all Platforms at Chai Wan Station has been replaced as a high speed lift and provides a step free access for passengers in need ♿️ Other lifts pending for replacement / overhaul ➡️metroride.hk/liftoutage

#朗屏 站連接 大堂、 各個月台的 L2 號升降機 將由 3 月 18 日（星期一）起預計停用至 12 月底，以便更換成高速升降機 🏢 ℹ️ 有需要的乘客請按指示使用職員升降機 其他需更換或大修之升降機 ➡️metroride.hk/liftoutage － The Lift L2 connecting Concourse and all Platforms at Long Ping Station will be suspended from 18/Mar (Mon) and is estimated to be re-opened in late-Dec for the high-speed lift replacement work ⛓⚙️ ℹ️ Passengers who require step-free access please use the staff lift by following instructions Other lifts pending for replacement / overhaul ➡️metroride.hk/liftoutage

#恆安 站連接 行人隧道、 大堂、 各個月台的 L1 號升降機 將由 3 月 18 日（星期一）起預計停用至 4 月底，以便進行大修 ⛓️⚙️ ℹ️ 有需要的乘客請按指示使用職員升降機 其他需更換或大修之升降機 ➡️metroride.hk/liftoutage － The Lift L1 connecting Public Subway, Concourse and all Platforms at Heng On Station will be suspended from 18/Mar (Mon) and is estimated to be re-opened in late-Apr for a major overhaul ⛓️⚙️ ℹ️ Passengers who require step-free access please use the staff lift by following instructions Other lifts pending for replacement / overhaul ➡️metroride.hk/liftoutage

#荃灣西 站連接 出口 D - 如心廣場、 大堂、 出口 C4 - 海之戀商場一樓的 L10 號升降機 將由 3 月 18 日（星期一）起預計停用至 12 月底，以便更換成高速升降機 🏢 ℹ️ 有需要的乘客請按指示使用職員升降機 其他需更換或大修之升降機 ➡️metroride.hk/liftoutage － The Lift L10 connecting Exit D - Nina Tower, Concourse, Exit C4 - 1/F, Op Mall at Tsuen Wan West Station will be suspended from 18/Mar (Mon) and is estimated to be re-opened in late-Dec for the high-speed lift replacement work ⛓️⚙️ ℹ️ Passengers who require step-free access please use the staff lift by following instructions Other lifts pending for replacement / overhaul ➡️metroride.hk/liftoutage

喺 3 月 15 日至 9 月 14 日期間， 搭東鐵綫即日來回 #落馬洲 站嘅乘客，喺回程前用一用位於深圳地鐵福田口岸站內嘅 #港鐵特惠站，可享 $6 車資優惠 優惠適用於 成人八達通 及 樂悠咭（60 至 64 歲） 持有人 👱‍♂️👩‍🦰👴👵 港鐵特惠站一覽 ➡️ metroride.hk/CheckFares — From 15/Mar - 14/Sep, You will enjoy $6 discount for same-day return via Lok Ma Chau when…

喺 3 月 15 日至 9 月 14 日期間， 搭東鐵綫即日來回 #落馬洲 站嘅乘客，喺回程前用一用位於深圳地鐵福田口岸站內嘅 #港鐵特惠站，可享 $6 車資優惠 優惠適用於 成人八達通 及 樂悠咭（60 至 64 歲） 持有人 👱‍♂️👩‍🦰👴👵 港鐵特惠站一覽 ➡️metroride.hk/CheckFares — From 15/Mar - 14/Sep, You will enjoy $6 discount for same-day return via Lok Ma Chau when using the MTR Fare Saver in Shenzhen Metro Futian Checkpoint Station before making your return trip The discount applies to Adult Octopus and JoyYou Card (aged 60 - 64) holders

#美孚 站連接 出口 F - 荔枝角公園、 平台花園的 ZL7 號升降機 將由 3 月 18 日（星期一）起預計停用至 12 月底，以便更換成高速升降機 🏢 ℹ️ 有需要的人士請使用相鄰之斜道進出荔枝角公園 其他需更換或大修之升降機 ➡️metroride.hk/liftoutage The Lift ZL7 connecting Exit F - Lai Chi Kok Park and Podium Garden at Mei Foo Station will be suspended from 18/Mar (Mon) and is estimated to be re-opened in late-Dec for the high-speed lift replacement work 🏢 ℹ️ Members of the public who require step-free access please use the adjacent slope Other lifts pending for replacement / overhaul ➡️metroride.hk/liftoutage

#鰂魚涌 同 #啟德 站新增嘅 🤖 AI 虛擬服務大使 配備機器學習功能（即係 Machine Learning 👀）嘅虛擬服務大使， 可以俾乘客試用語音計劃行程、睇吓車站附近有咩設施、同埋最新服務詳情，亦有傳統召援專綫功能 📞 👥 除咗呢兩個站外， #黃埔 、 #奧運 、 #大學 同時有流動顧客服務隊喺付費區內外，隨時處理乘客票務問題並提供不同協助 #虛擬服務大使透過對話完善資料庫 #大人細路老友記撳一個紅色掣就用得 #流動顧客服務隊會隨時喺閘內外服務 #有失物或查詢都可以搵佢地幫手 🤖 You may now test the voice-controlled Virtual Assistant at Quarry Bay and Kai Tak Stations that comes with machine-learning capability to look up facilities near stations as well as various latest service information. Help Line is also available 📞 👥 Customer Service Roving Team is on hand at these stations together with Whampoa, Olympic and University Stations to answer your ticketing enquiries and provide assistance in both paid and unpaid areas

港鐵公司就早前港島綫、荃灣綫、觀塘綫受阻的情況，所發之延遲證明書 Delay certificate issued by #MTR for disruptions on Kwun Tong, Tsuen Wan and Island Lines ⬇️ https://tnsms1.mtr.com.hk/latecert/form_en.html

0842 之前的訊號故障事件現已處理，觀塘綫列車服務稍有阻延 The earlier signal failure event has been resolved, minor delays on Kwun Tong Line

0820 之前的訊號故障事件現已處理，觀塘綫列車服務嚴重受阻 The earlier signal failure event has been resolved, severe delays on Kwun Tong Line